Privacy Policy
Last updated: 10/13/2025
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, place an order, or contact us for support.
- Personal information (name, email, phone number)
- Payment information (processed securely through our payment partners)
- Photos and images you upload for restoration
- Communication preferences and correspondence
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services:
- Process and fulfill your photo restoration orders
- Communicate with you about your orders and our services
- Provide customer support and respond to your inquiries
- Improve our services and develop new features
- Send you important updates about our services
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- With your explicit consent
- To comply with legal obligations
- To protect our rights and prevent fraud
- With trusted service providers who assist in our operations
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your photos are stored securely and are never shared without your permission.
5. Your Rights
You have the right to:
- Access and update your personal information
- Request deletion of your data
- Opt-out of marketing communications
- Request a copy of your data
6. Contact Us
If you have any questions about this Privacy Policy, please contact us at restore.timelessmemories@gmail.com